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Forum Discussion
Solved
Vault on Desktop is going away (macOS)
Boohoo! Just received this message when starting the macOS upgrade wizard.
I'd just started using this about 6 months ago. Sigh.
Hey Darryl M.4, thanks for reaching out to us today.
We really appreciate your feedback about this and I will make sure that your comments are passed along to our team.
Indeed, on the latest Dropbox for macOS update, you will no longer be able to access Vault through the Dropbox desktop app.
However, you can still access your Vault on our website and the Dropbox mobile app.
Let me know if you have any questions.
Jay
Dropbox Staff
Dropbox StaffThank you for your feedback and we apologize for any inconvenience caused by the deprecation of Vault on desktop.
We understand that this change may have caught some users off guard and we want to assure you that we're exploring options for addressing your concerns.
While the desktop support for Vault has been deprecated, the web interface is still available for users to access their vault data.
We appreciate your patience as we work to identify the best path forward for our users.
You can't compare the web interface to the ease of manipulating files and folders on macOS. It's just not workable this way 😞
Just cancelled my Dropbox subscription. Moved all my data to iCloud. If Dropbox does not want to listen to MacOS users, so be it...
You'd think that after their stock plunged in Feb 2024 when they made this decision that they listen to at least their shareholders. But seems that they don't even care about them. Can you imagine how much they care about the users 😒
