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Forum Discussion
maria_h
Dropbox Staff
Dropbox StaffWhat do you like about using Dropbox on Desktop?
I'm curious - what prompted you to download Dropbox on Desktop? What is the reason for working on desktop versus going to Dropbox on web? Do you use both? Also for those that use Web - for what reaso...
MeganDropbox Staff
Dropbox StaffHi leta, sorry to hear about this!
You mentioned that you dropped the content into Dropbox. Is it safe to assume you're using the desktop app locally on the device, or did you use the website when this happened?
If you visit your account online, are you able to see the files there? What about your deleted files page?
Keep me posted!
I was logged in online and I accidentally hit the "sync" to dropbox button when I was trying to sync my onedrive files to iCloud. The "sync" to dropbox stopped saying I was out of storage and that is where I am now sitting, saying I can't do anything in dropbox, but no files show up from that "sync" in order to delete
- Walter
Sorry if my previous reply wasn't clear, I meant, the problem you've described, is it affecting you when using your desktop device or the mobile device, namely the iPad?
Or are you only using a web browser to access and work on your files?
Hi Walter, no it affects both, but as I said earlier this is new, a few weeks ago I could work on a spreadsheet close it and a few seconds later the I pad version was updated and both used arms excel
Not sure a web browser? I open Dropbox and open a file so I’m not using Edge if that’s what you mean.
Hi Walter, it’s almost midnight here so I’m off to my bed, can we carry on tomorrow please
