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Forum Discussion

it9's avatar
it9
Explorer | Level 4
7 months ago

Why are "com.dropbox.attr" attributes added to my Dropbox?

Hello friends! I have a problem with Dropbox in the organization where I work. When synchronizing files, the Dropbox client adds an ntfs attribute called com.dropbox.attr with a size of 26 bytes. ...
Desktop
Dropbox Basic
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey it9, thanks for reaching out to our Community.

 

Let me see if I can clarify this situation.

 

Basically, these files are hidden additional information that are part of the file but can't normally be seen.

 

These files may be generated by either Dropbox or a computer to retain this information in situations where the file system on the computer does not support the extended attributes.

 

The supported file systems are NTFS for Windows, HFS for Mac and on Linux a file system with xattrs support.

 

If a file with unsupported attributes is added to a computer's Dropbox folder from a networked drive with a different file system than that of your main drive's file system, the OS on your computer may generate these extended attribute files. 

 

Could that be the case?

 

You can read more about this here.

 

Let me know if you have more questions.

it9's avatar
it9
Explorer | Level 4
5 months ago

Hi,

Only computers with Windows NTFS

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi it9, what is the exact version of Windows that you're running, and likewise with the other users?

    • it9's avatar
      it9
      Explorer | Level 4
      5 months ago

      Hi, @Jay

      Windows Server 2019, Windows 10, Windows 11

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey it9, thanks for clarifying the OS versions of your devices.

         

        May I ask if you've enabled hidden files to show on those computers?

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