Forum Discussion

Wolverine1's avatar
Wolverine1
Explorer | Level 3
2 years ago
Solved

Working in a new department, new work folders show up in web interface but not Windows Explorer

I recently transferred to a new department (I'll call it Dept O), but within the same company. When I open the Dropbox web interface, I see all of the folders for Dept O. But when I open the Dropbox ...
desktop
Setting up the apps
sync
T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
5 months ago

Hi Wolverine1 , I noticed that our amazing Super User Rich  assisted you with Selective Sync earlier in the year, and it looks like the answer was marked as correct, glad to see that worked out šŸ™Œ! 

I'm Theresa, a Community Manager here at Dropbox, and Iā€™m curious to hear how things have been going with Dropbox since then šŸ‘©ā€šŸ’».

I always enjoy discovering the unique ways people incorporate Dropbox into their daily lives. If you're open to it, Iā€™d love to hear about how youā€™ve been using Dropboxā€”whether for photos, schoolwork, or something entirely different. And who knows, we might have a few tips to make your experience even better šŸ¤—šŸ’«!

Looking forward to hearing from you,

T šŸŽƒ (Dropbox Community Manager)

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!