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Forum Discussion

GBLF's avatar
GBLF
New member | Level 2
4 months ago

Account converted from team to individual and missing folders

I previously had a team account. I was recently asked to upgrade the account or disband the team. I chose "Disband the Team" after that I was presented with two options DELETE EVERYTHING or SAVE ALL ...
cancellations
downgrade
Plans
Restore
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi there GBLF - sorry to hear about this.

 

Do you see the folders you mentioned in your events page to restore them or in your Sharing tab to add them back to your account?

 

Let us know and we'll take it from there.

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