We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

GBLF's avatar
GBLF
New member | Level 2
2 months ago

Account converted from team to individual and missing folders

I previously had a team account. I was recently asked to upgrade the account or disband the team. I chose "Disband the Team" after that I was presented with two options DELETE EVERYTHING or SAVE ALL ...
cancellations
downgrade
Plans
Restore
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi there GBLF - sorry to hear about this.

 

Do you see the folders you mentioned in your events page to restore them or in your Sharing tab to add them back to your account?

 

Let us know and we'll take it from there.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions