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Forum Discussion

impossiblefunky's avatar
impossiblefunky
Explorer | Level 3
2 years ago

Billing Page Won't Load

The Dropbox site is giving me nothing but headaches.  If I am signed out I can go to the billing page and it loads.  If I go to sign in, the right side of the page doesn't load.  I turned off ad bloc...
Payments
Plans
upgrades
Web
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Have you tried clearing cache and cookies etc.? As nobody else is reporting errors its almost certainly a localised issue

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi rock7777! Are you getting the same errors, if you use an incognito window instead?

    • rock7777's avatar
      rock7777
      Explorer | Level 3
      10 months ago

      Yes. I already tried it before posting here. Nancy 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Hey rock7777 - sorry to jump in here, but would it be OK if we sent you an email to look further into this issue for you? 

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