You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can’t cancel subscription and not allowed to delete account
When I go to delete account it says I’m not allowed to. Been trying to cancel subscription. Please help
I’m on an iPhone. It doesn’t give me the option to change the subscription and when I try and delete it says I’m not allowed
Hannah
Dropbox Staff
Dropbox StaffThanks for the update, Terese!
Do you remember how you originally created this account?
Did you create it with an email and password or did you sign in with Google/Apple?
It’s an apple email
