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Forum Discussion
Can I temporarily upgrade my Dropbox account?
I only have 3 computers in service. But need to get files from several older computers. Can I change my plan temporarily while this happens?
Hi Linda-Sultan ,
Thanks for contacting us. In this case if you're a basic user, you can sign up for a free trial and then decide to keep your membership:
https://help.dropbox.com/plans/free-trial
If you already have a Dropbox plan, you can learn how to alter it at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans
Any further queries please tell me and we can look into it for you.
- Rich
Super User II
Linda-Sultan wrote:
I only have 3 computers in service. But need to get files from several older computers. Can I change my plan temporarily while this happens?
Do you mean upgrade to a paid plan which allows more devices, then downgrade again when you're done moving files from the older computers?
If so, yes. Just upgrade to a paid plan on a monthly billing cycle and you can cancel it at any time. Once cancelled, you'll finish out the remaining time on your current billing cycle and then be downgraded back to a Basic account.
- DBX_Pedro
Community Manager
Hi Linda-Sultan ,
Thanks for contacting us. In this case if you're a basic user, you can sign up for a free trial and then decide to keep your membership:
https://help.dropbox.com/plans/free-trial
If you already have a Dropbox plan, you can learn how to alter it at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans
Any further queries please tell me and we can look into it for you.
