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ElCoquero's avatar
ElCoquero
Explorer | Level 3
3 years ago

Can't redeem HP 100GB offer

Hi, I recently purchased my HP Laptop that was supposed to have a redeemable 100GB storage offer. However, after logging in with  my account, the storage space didn't update to the 100GB neither did ...
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parthade's avatar
parthade
Explorer | Level 3
3 years ago

I bought a new HP Pavilion Aero 13 laptop on 22 February 2022. It comes with a 100 GB Dropbox promotional offer. I signed in with my existing Dropbox account when prompted. But the offer didn't activate. Kindly help. Thanks.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Did you also complete the other required terms such as finishing www.dropbox.com/gs ?

    • parthade's avatar
      parthade
      Explorer | Level 3
      3 years ago

      One of the items was incomplete. I just completed that.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hi parthade, how are you today? 

    I just reached out to you via email, in order for us to have a closer look into this. 

    Reply back to me, and we'll take it from there.

    Enjoy your week!

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