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ElCoquero's avatar
ElCoquero
Explorer | Level 3
3 years ago

Can't redeem HP 100GB offer

Hi, I recently purchased my HP Laptop that was supposed to have a redeemable 100GB storage offer. However, after logging in with  my account, the storage space didn't update to the 100GB neither did ...
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uiuiui's avatar
uiuiui
New member | Level 2
9 months ago

hi there, I have exactly the same issue. Could someone help me? Thx!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey uiuiui, happy Thursday! 

     

    I'm here to help. I reached out via email, since we'd most likely need to escalate your case to our advanced agents. 

     

    Reply back to me, and we'll take it from there. 

     

    Thanks a bunch!

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