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Forum Discussion

Rab M.'s avatar
Rab M.
New member | Level 1
10 years ago

Change Billing Country

I receive an error saying "This billing country change isn't supported" when I try to change my credit card for billing as my old one expired. My old card was an Australian card and the new one is a ...
Account Settings
Error Messages
FAQ
Payments
  • Rich's avatar
    Rich
    8 years ago

    Allow your subsctiption to expire or run out so that you're no longer a Plus user, or downgrade your account to Basic yourself. Once it has expired, re-subscribe using your new payment information.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Ronald G.2's avatar
Ronald G.2
New member | Level 1
10 years ago

I had the same problem. I had to keep the country on Afghanistan (the first in the list). I filled out AN000 in the postal code field and that brought me to Paypal. There I was able to choose my US Paypal account and make the payment.

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