Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Allow your subsctiption to expire or run out so that you're no longer a Plus user, or downgrade your account to Basic yourself. Once it has expired, re-subscribe using your new payment information.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
Rich, How long will Dropbox keep all my files after my subscription has expired?
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!