You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Changing or transferring ownership of a Family plan
We have a family plan. The family manager is no longer continuing in that role, so what we need to do is transfer ownership to allow one of the other members within the family plan to take on the rol...
Nancy
Dropbox Staff
Dropbox StaffWelcome to our Community, @JOn_PEO!
What you mention is correct indeed; to change the manager of a Family plan, the subscription will need to be cancelled first, in order to re-upgrade under another manager later on. However, keep in mind that only the manager of the Family plan can cancel it.
When this happens, all plan members will retain access to all of their files and folders, as well as any content that was shared with them.
When saying though that the current manager is no longer continuing in that role, do you mean that they're no longer available to cancel the subscription? I'm asking so that I can provide more guidance regarding your first question about the Family Room folder and how to proceed.
As for your second question, folders that have been shared with external users should remain as they are and you shouldn't have to re-share them.
Let me know when you have more details.
