We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
David L.155
9 years agoNew member | Level 1
Dropbox for Business account charge
I'm wondering why the hell Dropbox just hit my cc for 750 dollars!?!!?!?! Anyone have this great experience?????
- 9 years ago
Thats the cost for Dropbox Business. That means somebody has had a trial of it and continued with it.
www.dropbox.com/support for help with it.
Mark
9 years agoSuper User II
Thats the cost for Dropbox Business. That means somebody has had a trial of it and continued with it.
www.dropbox.com/support for help with it.
- Cata1238 years agoNew member | Level 2I don't use the account often and I don't wanted the Pro version neither.... and they charged me 750.
I just wanted to try the free version.
Can I get this back? I wanna know what to do!!!! They charged me the 750 dollar today. I can't pay it.- Brian48 years agoHelpful | Level 6
Talk to your bank. My bank is crediting the money back to my account. It was that easy.
- Mark8 years agoSuper User IIJust check with your bank as in the UK they will usually do this as soon as you phone and say 'do it', however, when they contact the company to query why they've charged it as soon as they can prove the charges are legitimate (which they are) you can find yourself losing the cash again out of your account
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!