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Forum Discussion

Cata123's avatar
Cata123
New member | Level 2
I don't use the account often and I don't wanted the Pro version neither.... and they charged me 750.
I just wanted to try the free version.
Can I get this back? I wanna know what to do!!!! They charged me the 750 dollar today. I can't pay it.
Brian4's avatar
Brian4
Helpful | Level 6
8 years ago

Talk to your bank.  My bank is crediting the money back to my account.  It was that easy.  

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Just check with your bank as in the UK they will usually do this as soon as you phone and say 'do it', however, when they contact the company to query why they've charged it as soon as they can prove the charges are legitimate (which they are) you can find yourself losing the cash again out of your account
    • Brian4's avatar
      Brian4
      Helpful | Level 6
      8 years ago

      My bank is crediting the money back to my account.  Thank god my bank actually defends the consumer over the the big corperation.  All they had to do was look at the Dropbox Business front page on the website to see that it was misleading.  Check the FTC. Just google (inernet sales refund law internet account)  it's the second listing.  The rules are stated very clearly.

       

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