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Forum Discussion
Enialb2
3 years agoHelpful | Level 5
Dropbox Unlinked My Accounts Suddenly
Hi there!
I've have a free dropbox personal account for 15 years, and at some point added a free Teams account. Several years ago I upgraded the Teams account to a Professional account.
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- 3 years ago
The only way to link them now, I'm afraid, is for one to be on a paid Business plan (i.e. with multi user licences).
https://help.dropbox.com/teams-admins/team-member/free-teams-overview
Mark
Super User II
The only way to link them now, I'm afraid, is for one to be on a paid Business plan (i.e. with multi user licences).
https://help.dropbox.com/teams-admins/team-member/free-teams-overview
KK2022
3 years agoNew member | Level 2
I'm in this scenario too - I've seen the warnings coming so I knew it was happening at some stage but I couldn't understand still how it applies to me.
I have paid to have a business level of access for a few years, so I am already paying, but now even though I'm paying money to have that... I can't have the two areas I have developed over time, linked?
I've had dropbox for around 14 years so I'm finding this extremely frustrating!
Thanks for any further guidance anyone may be able to give.
- Deborah J.3 years agoExplorer | Level 4
I AM SO PISSED RIGHT NOW ... You just suddenly deleted my business folder and now I can't locate the files. I already pay a monthly fee. NOT COOL. HOW DO I FIND MY BUSINESS FOLDER NOW ??????????????
DID I MENTION I ALREADY PAY A MONTHLY FEE?
HOW DO I LOCATE MY BUSINESS FOLDER NOW??????????? Any guidance would be appreciated.
- paul11113 years agoNew member | Level 2
I'm in the same boat, completely agree with Deborah!!
This is a ridiculous move from Dropbox, deleting access to business files without warning - no email was received that they say they will be sent out 30 days prior. I've checked my emails it was never sent!
All this is going to do is make me look at another cloud storage provided.
Again - REDICULOUS!!!!!!!!!!!!!!!
- jacobcarlyle3 years agoNew member | Level 2
SIMPLE QUESTION!
Can I have my "Fully Paid Business" Dropbox
and
My personal Dropbox
on the same computer??
- EPASION043 years agoExplorer | Level 4
Yes, I find myself in the same situation. I have a paid Personal dropbox account, but my Teams account got converted to a regular account. Is there a simple way to transfer all my files from the Teams account to my personal account?
- Rich3 years agoSuper User II
KK2022 wrote:
I have paid to have a business level of access for a few years, so I am already paying, but now even though I'm paying money to have that... I can't have the two areas I have developed over time, linked?
If you're not on a Business plan (i.e. a plan meant for teams of three or more people) then no, you can no longer link accounts so they both sync to the same computer. While Plus, Professional and Family are all paid plans, they're not a Team plan, and only the paid Team plans (i.e. Business) are able to link accounts.
- Nancy3 years agoDropbox Staff
Hey EPASION04, hope you’re doing well!
In order to move your files to your personal account, you can share them from your previous Business account to this one instead.
You can check this link for all the relevant info.
Let me know if you’ve got any questions after that.
- as4443 years agoNew member | Level 2
I also had them unlinked and want to transfer them together. My question though is a little different. For some reason, the dropbox they left on the computer was the little used teams account and my personal dropbox was taken off my computer. Very frustrating. Once I transfer the files to my personal box, should I uninstall and reinstall the dropbox app to get the personal account on the computer? Any other ideas?
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