Forum Discussion

melissarey's avatar
melissarey
New member | Level 1
2 months ago

Free trial had not ended, but was still charged.

I still had 4 days left on my free trial but was billed anyway. I went ahead and cancelled, but the charge still went through. I want my money back!!!
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Refunds
melissarey's avatar
melissarey
New member | Level 1
2 months ago

Ticket 24559419

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey melissarey, I see that you have an update on your ticket from a member of our team, so please make sure to check it out.

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