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Forum Discussion

1876975's avatar
1876975
New member | Level 2
2 months ago

How can I cancel my subscription?

 All I want is to not have a subscription any more. Please make it stop, DropBox, let me go. It's not me, it's you. 

 

I've checked on Apple, I don't have a subscription, we're over. Why do you insist on billing me??

 

Sincerely, done with you

 

x

cancellations
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there 1876975  - sorry to hear you're having issues with this.

     

    Can you please let me know what plan you're on at the moment and if you've tried following these steps to cancel your subscription?

     

    Thanks! 

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