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EricLandy's avatar
EricLandy
New member | Level 2
7 days ago

How can I downgrade to my old Plus account?

Hi Dropbox Support Team, I am currently facing an issue with my Dropbox account. I initially purchased the Dropbox Plus 2TB subscription, which I paid for in full. Later, I tried a free trial of ...
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  • Jay's avatar
    Jay
    7 days ago

    Hi EricLandy, thanks for bringing this to our attention.

     

    Could you confirm the exact plan you're seeing on this page on your account?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 days ago

Hi EricLandy, thanks for bringing this to our attention.

 

Could you confirm the exact plan you're seeing on this page on your account?

 

This will help me to assist further!

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