We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

jlachine's avatar
jlachine
Explorer | Level 4
5 months ago

How can I transfer an account subscription to another user?

Hello,   Very new to understanding DropBox plans and subscriptions. We had a team member join us in March. We had her sign up for the DropBox Plus account and we paid 119.88 for the year. It s...
Account Access
Billing
cancellations
Create or delete account
Delete
Payments
  • Jay's avatar
    Jay
    5 months ago

    Hi jlachine, thanks for messaging the Community.

     

    Currently, it isn't possible to transfer an account subscription to another Dropbox account. 

     

    However, you could change the email address on the account (while logged into that account) to make it the email address of the new team member instead.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi jlachine, thanks for messaging the Community.

 

Currently, it isn't possible to transfer an account subscription to another Dropbox account. 

 

However, you could change the email address on the account (while logged into that account) to make it the email address of the new team member instead.

 

If you need any further assistance, please let me know!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!