You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Unable to delete my Dropbox account
Hi, This is Thenmozhi Murthi. I have been experiencing a lot issues with both subscribed and unsubscribed versions of dropbox account. For the past 2 years, I had subscribed version of dropbox and experienced the following issues - multiple accounts were created with all my email accounts (2 icloud, 3 gmail) - files uploaded from my ipad or iphone is saving a copy in the device and bloating the device storage space - upload speed is 1/10th (with wired ethernet) of the actual internet speed - Had reported the storage and bandwidth issue to Dropbox support. Shared many screenshots and videos. But no fruitful response. It was total waste of time. - deleting a dropbox account is a nightmare (esp. with icloud email). Tried to delete my dropbox account before deleting one of my icloud account. But ran into error. Finally, i deleted icloud account which was in trouble. - I gave up on the subscription and no longer have a subscribed version of dropbox. For my privacy reasons, I would like to delete my free version of dropbox but again running into error when i tried to delete my account. Can anyone help me in advising how to delete my account successfully? Thanks Thenmozhi P.S:Had used dropbox in the past. But the service and support were worst in the past 2 years
How can I delete my hacked Dropbox account to prevent more transactions?
Hello, My account has been hacked again. I had this issue and was refunded for all the times the hackers used my visa. I just noticed another transaction on October 17th. I was able to work through this matter with a representative last time but now I am finding it difficult to reach out to another representative. I I would like to delete my account to avoid any further issues. If anyone can assist me please help me out! Thank you Shareefah
I want to delete an account I am paying for and no longer have access to
I set up a Dropbox Plus account with my previous work email address and cannot log into it anymore in order to delete it. I have just been billed for it although I will not be able to use it. How can I delete the account and obtain a refund? How can I be sure I will not be billed again?
Deleted account trying to unsubscribe to a trial in dropbox
2 Days ago, I was using the trial plan for business plan, and I decided to cancel the free trial plan and switch to the "essentials" plan which i had 8 months left already payed, but somehow, the dropbox team decided that it will a good idea to entangle the user into terminating your account if you cancel that plan, and I have no idea why someone would ever add such a thing on the billing page. Unfortunately I terminated my account, and I lost access to my files because I was looking for a downgrade. So I lost years of information and about 3.3TB of data.
I purchased a Dropbox plan for 11.99, but now it's 9.99 - will my files be deleted, if I re-upgrade?
Hi everyone, I took out a Dropbox subscription a few months ago, which costs me 11.99 a month. Now I see that the same package costs 9.99 a month and Dropbox hasn't made any adjustments. If I cancel my subscription and take out another, will my files be deleted or will they be restored once the package has been updated? Thanks in advance
I want to delete my account, but it asks me to contact my team leader?
Hey, I am planing to delete my account. When I selecte „Delete Account“ in the settings of the App, there it says: “Please contact your team-leader to delete your account. Can anyone help me here because I don’t know anything about any team-leader or otherwise. Thank you!
