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Solved
How do I cancel my subscription?
I cnnot afford this. I am a retired teacher on a limited, fixed income.
Follow the steps listed in the following help article:
As the title. Otherwise, the binding of the credit card cannot be used and cannot be logged in, and the deductions made are prohibited.
Account number
如题。否则不能使用和不能登陆信用卡的绑定，禁止打下的扣费
账号
[Moderator note: Email address removed per the Community's Guidelines]
- Megan
Dropbox Staff
Hi wangkai2001, I hope you're doing well!
When you say your account is banned, can you give me some additional info as to what you see on your end when trying to access the account?
Do you get any specific errors?
Let me know, and we'll take it from there. Thanks!
The account has been banned, it has been cancelled and cannot log in
- Nancy
Hey wangkai2001, sorry to jump in.
In this case, I’d suggest that you open a ticket via our Support page and use the email address of the Dropbox account in question.
When you’ve done this, you should receive a ticket number. Please pass this along to us, and we’ll have a look.
Thanks!
