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Forum Discussion
guri2
3 years agoHelpful | Level 6
How to avoid being billed
I signed in for a free trial of D Professional, and registred with a credit card. When I enter my account to cansel the free trial, the Db account on my pc, says that Basic is the current subscripti...
- 3 years ago
I finally found the solution!
I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.
What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!
guri2
guri2
Helpful | Level 6
Today I got a reminder about the trial-period and that I will be billed if I do not cancel within that date. So, there is no doubt weather I will receive a bill or not!
I thank for your time and effort to help - and if you do not hear anything more, it´s because I decided to cancele/delete all my Dropbox accounts. There are other solutions for backup and charing - and this has taken too much time to solve!
guri2
guri2
3 years agoHelpful | Level 6
I finally found the solution!
I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.
What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!
guri2
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