You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How to change from business to personal account?
Hi, I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account?
Do you know how to do that? I have both a...
- Yes. You can downgraded your account by contacting dropbox support by email, they will help you. I've succeeded downgrade my business into personal and get my money refund
I also wish to change from a Dropbox business account to a Personal (Dropbox plus) account. Its been about a day since the free trial expired for the business account, and I do not have a personal account set up as of now. Is it possible to downgrade to a personal account and get a refund for the balance? (as a personal account is cheaper than the business)
Yes. You can downgraded your account by contacting dropbox support by email, they will help you. I've succeeded downgrade my business into personal and get my money refund
- Alright! Thanks for the response
please downgraded my account back to personal, thanks
Regards
Darren
- Rich
Super User II
No one here can do that for you. If you're part of a Business team, then only the Team Admin within your organization can initiate that. They have the ability to covert your account, or they can contact Support directly to have it converted.
