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clayfigley's avatar
clayfigley
New member | Level 2
2 years ago

HP Dropbox 100GB Promotional app is stuck when installing.

I have an HP laptop on which I loaded the factory image recently, and a 100GB dropbox promotion popped up on my notifications.  I go through the process and it allows me to log into Dropbox, sends me...
desktop
Promotions
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi clayfigley 

 

Have you already claimed this space by any chance previously? 

  • clayfigley's avatar
    clayfigley
    New member | Level 2
    2 years ago

    Absolutely not

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      How old is the laptop? I believe there is a 6-month limit to claim promotions.

       

      Have you tried running HP updater to see if that helps?

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