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Forum Discussion
HazelRevilla
3 years agoExplorer | Level 3
I accidentally joined a business account. How can I go back to my original plan?
Hey! Please help me I'm being charged for a dropbox business account. I didn't mean to have it clicked. A client shared a link to a folder. Now I'm being registered to a business account. I want my o...
TC55
4 months agoNew member | Level 2
I purchased my own Dropbox for my company's folders. We are working with another company, and they accidently invited me to join their Dropbox. I accepted the invite (not knowing this was a mistake), and was refunded my original purchase and am now on their plan it appears. I would like to be removed from theirs, and go back to my original plan with just my company.
- Mark4 months agoSuper User II
Hi TC55
You need to ask that the company remove you note they must not delete you. Then you will be removed and downgraded back to a free account at which point you can re-upgrade.
The only people who can do that though are the business themselves.
- Rich4 months agoSuper User II
You need to ask that the company remove you note they must not delete you.
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