You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I cancelled my trial, but my account got downgraded immediately.
I had a free trial but was alerted to cancel my plan before the date of trial ending … I canceled under the impression i would have my account until my end date but lost it the day I canceled how could I continue my trial or reinstate it ?
- maher1982
Super User
Hi, I'm afraid you won't be able to re-instate your trial but did you use a credit card or PayPal for payment?
When you cancel a free trial:
- If you signed up with a credit card, your account will remain on the trial plan until the end of the trial period, after which it will change to a free Dropbox Basic plan.
- If you signed up with PayPal, your account will switch to the free Dropbox Basic plan immediately upon cancellation.
