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Jackieab53d's avatar
Jackieab53d
Explorer | Level 3
11 months ago

I got a charge from Dropbox and I'm not even subscribed

Hi Dropbox just took £100 from my account and I’m not even subscribed to them. The help centre just gives me articles to rear which gets me nowhere. I really can’t afford to lose this money. Can anyo...
cancellations
Payments
Refunds
Jackieab53d's avatar
Jackieab53d
Explorer | Level 3
10 months ago
Thanks! Rich’s post has now disappeared. Can you tell me how to get a ticket from the support team?
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

You should be able to see his post if you scroll up a bit (it’s this one). Otherwise, you can follow these steps.

 

Let me know if everything goes well.

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