I haven't received my Samsung promotional space?

i have device Samsung Mega 6.1, i installed the Dropbox app on the device and signed up and then i logged on my laptop and i have 6 steps done of the getting started out of 7 steps.

till now i didn't receive the 48GB promotion

Can anyone help please ?

I didn´t receive my 48GB, why? I need help!

i complete all the Getting Started steps and have instaled on my new Samsund Galaxy A5 device, but don´t receive my bonus space.

please can help me?

I just bought my Galaxy S6 on boxing day.  I have registered for my first time ever.  I live in Canada and it had the Dropbox pre loaded on my phone.  I have yet to get my 48GB..  Is there something I have done wrong?  I have completed all 7 steps as well.

Morning.  What happens when my free space expires and I have over the limit photo's/video's.  what happens to those video's?  Do you give me time to move them?

it says ill wont be able to upload , but it dosent say , ill be able to download my more than my new space staff? i mean , i have 25 gb staff , if it goes back to 2 , i will still be able to intercart with those files?

@Tanya: Nothing will happen to your files. If you go over quota you won't be able to sync anymore until you're back below quota. Your files will remain in your account.

@Pardalas: Yes, you'll still be able to download your files. You won't be able to add or update them.

In the help section you state:

"Als je apparaat in aanmerking komt voor een actie, ontvang je een e-mail met daarin de duur van je actie zodra je je voor het eerst op het betreffende apparaat bij Dropbox aanmeldt. Als je vragen hebt over de duur van de opslagruimte uit de actie nadat je er gebruik van hebt gemaakt, kun je de vervaldatum controleren. Meld je hiervoor aan op je accountpagina en klik op 'Alle verdiende opslagruimte weergeven'."

I can find this but there is no expiration date.

Where can I find these dates?

Hello all,

i've also earned the 48GB space thanks to my samsung device. A while ago, somewhee I've read this free space will expire after some time.

On the site of dropbox it's clearly mentioned you can verify your promotional space by going to your account page and clicking view space earned.

Now the problem is I cannot find the remaining time anywhere on my account...

Any ideas

thanks

Hi Folks, feel months ago i join my user account in another business account and choose wrong option.. At these time I chose "merge" files option instead to choose "add new account"....

Front on it, i asked to administrator to delete my user from business account. After that I needed to recreate my account and lost all additional space that I accumulated with indications and to access from Samsung device.

I had about 60GB of space. But now... I have only 2GB as new normal user...

Anyone knows what I need to do? Can anybody help me to recover my space?

Marco

I had a free drop box account for more than two years now I never did the get started but I had invited my friends to use drop box and all of a sudden the taking away the extra space I had for more than a two years now