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Forum Discussion

trobe70's avatar
trobe70
New member | Level 2
8 months ago

I just bought the Essentials signature plan & now try to change to Essentials Plan.

Hi,    I just bought the Essentials signature plan, but then realized I couldn't send bulk signatures, so I tried to upgrade to the Essentials Plan. But I am having no luck. I go to the page with...
Dropbox Sign
Plans
upgrades
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey trobe70, welcome to our Community! 

 

Can you clarify your Dropbox subscription at the moment? You'd most likely need to cancel and downgrade from the Dropbox Sign Essentials plan, before you can re-upgrade using the Dropbox Essentials plan. 

 

As for saving your signature requests, can you check this Help Center article, and let me know if it answers your question? 

 

Keep me posted, Tara!

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