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Forum Discussion
I paid for a Plus account, but I'm still being told I don't have enough space.
The account shows 2GB (not TB). When I try to copy something, the account tells me not enough space... When I click on 'Upgrade' I see a message telling me I have PLUS. And still on 2GB...
It's no...
Nancy
Dropbox Staff
Dropbox StaffHey basbuis, thanks for your post.
Please note that we don’t have any account visibility here on the forum, so I can’t check the account you mentioned. We can still look into this though.
Can you send me a few screenshots of what you see when accessing that Dropbox account?
More specifically, I’d like a visual of what you see at your Plan page here and of any errors you’re getting prompting you to upgrade that account for more space.
Let me know when you’re ready.
