You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Vaishnavi Burgula's avatar
Vaishnavi Burgula
New member | Level 2
2 months ago

I paid for my plan, but my account didn't get upgraded.

I paid for the plus subscription and the amount is also deducted from my account but the upgrade is not showing up.

Billing
Payments
Plans
upgrades
  • maher1982's avatar
    maher1982
    Icon for Super User rankSuper User
    2 months ago

    Hi, can you verify that you are signed in to the correct Dropbox account?

    If you have multiple accounts, the upgrade might have been applied to a different account than the one you’re currently using.

    Also, go to the Billing page in your Dropbox account settings to check the status of your subscription.

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