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Doggydoc's avatar
Doggydoc
New member | Level 1
2 days ago

I renewed my subscription, but my account remains a Basic one

Hi, I renewed  my subription to the pro plan after the credit card became invalid. Even though the monthly payment is regularly booked for my account, the plan remains as a basic plan with 2 gb. Any ...
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upgrades
Doggydoc's avatar
Doggydoc
New member | Level 1
14 hours ago

really not sure how i can regain access to my DB . called apple and they cancelled my subscription plan over iTunes. went back to DB and upgraded there to plus, just to receive a message, that payment over CC can non proceed, as another payment is being processed. any idea how i can get this sorted out ?

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