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Forum Discussion
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
I got a direct debit and want to cancel but there is no support email or phone contact. Just this forum and I was forced to register to get access.
I tried the support bot which did not help. I tried the 12 digit transaction id and that does not work because the transaction id is "Usd660.00 Dropbox" and "Sign/Hellosi".
I do not know which email I used to subscribe all I have is a direct debit in my bank account. I want a refund and I want to unsubscribe. I need help finding out which email I am registered under.
- Rich
Super User II
Taner wrote:
I got a direct debit and want to cancel but there is no support email or phone contact.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
