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AnnetteES's avatar
AnnetteES
Explorer | Level 3
2 years ago

Invite to my Employers Dropbox wanting me to subscribe or upgrade

I had access to my employer's account but it was linked to an old email address I no longer have access to.  Now my Boss has invited me to join his Dropbox folder again to my personal Dropbox account...
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  • Nancy's avatar
    Nancy
    2 years ago

    Hey AnnetteES!

     

    Is it possible that you have a linked account? If you go to 'All files' and click the avatar in the top right, is there an option 'switch accounts'? If there is a connected account, what plan is it currently under?

AnnetteES's avatar
AnnetteES
Explorer | Level 3

I was well aware of being part of the team.  I had an account with an old email previously, that I can no longer access the emails to verify it's me.  Therefore I needed to use my other drop box account for him to invite me back in to the team so I can upload my files there.

 

Do I now create a new Dropbox account just so I can be part of his team on Dropbox?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey AnnetteES!

 

Is it possible that you have a linked account? If you go to 'All files' and click the avatar in the top right, is there an option 'switch accounts'? If there is a connected account, what plan is it currently under?

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