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Burrillk80's avatar
Burrillk80
New member | Level 2
22 days ago

Issue with email when registering a new account

I'm trying to register a new account with a new email on a new domain we have setup. The domain is a .enterprises, so not a .com or .co.uk. I keep getting invalid email and am wondering if .enterprises is a domain DropBox will accept when registering a new account? Does anybody know anything on this please?

Account Access
Create or delete account
emails
Security
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    22 days ago

    Hi Burrillk80, thanks for bringing this to our attention.

     

    It should be a valid email address. Are you able to create an account with a different email, and then change the email address on the Dropbox account to the .enterprises domain?

     

    Keep me updated with any progress!

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