You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ArsalanButt's avatar
ArsalanButt
New member | Level 2
2 months ago

Issues with redeeming the HP Dropbox promotion for my new laptop

I purchased a brand new HP laptop from Costco. It prompted me for a 100GB 12 month promotion. I clicked and logged into my account. Nothing changed. I uninstalled and reinstalled the app. Nothing cha...
Plans
Promotions
Storage space
ArsalanButt's avatar
ArsalanButt
New member | Level 2

No I haven't had one in the past.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for clarifying that for us ArsalanButt 

 

Would it be OK if we reached out via email to have a further look internally?

  • ArsalanButt's avatar
    ArsalanButt
    New member | Level 2
    2 months ago

    yes please

  • ArsalanButt's avatar
    ArsalanButt
    New member | Level 2
    2 months ago
    So is someone going to reach out?
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      I just sent you an email so that we can investigate ArsalanButt - please have a look at your inbox and we'll take it from there. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!