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Forum Discussion
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the...
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
Thanks for the fast reply!
Rich wrote:While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
Ah, I see. So it's more accurately described as linking an individual and a team account. This page (which links to the above) uses personal and work descriptions, which was part of the confusion.
Anyway, that's super helpful, thank you!
One follow up: Does the Individual account take up one of the user slots of, say, the Business Standard plan? I don't imagine her needed the team member options, but you never know.
Rich wrote:That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
Great, that's perfect.
One more question, if @Rich or anyone else knows.
My wife's personal account is an old grandfathered Dropbox Plus w/ Packrat account. If she links this account to her Business Standard account, will she lose her grandfathered features (namely Packrat)?
My question comes up when I found this thread with @Rob_Cash.
I can't tell if a "linked" account counts as "joining a team", and thus changes the account type.
Or does a linked account effectively stay separate?
Maybe another way to ask, is if we still get charged for both. The instruction on linking make no mention of transferring to a team, unlike the team instructions.
I figured it out. The two linked accounts remain separate.
