You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Nick123
3 days agoNew member | Level 1
Paid for my Plus upgrade but the account didn't get upgraded
I bought the plus upgrade, but nothing changed. The money has been has been charged from my account though.
- Nick123New member | Level 1
I paid through the website. After I got a refund I tried again and now it worked. Thanks.
- T_theresa_ACommunity Manager
Hi Nick123 and welcome to the Dropbox Community. I am glad to see you got your account successfully upgraded.
By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩💻 .
If you're open to sharing, I’d love to hear how you use Dropbox daily and what features you rely on 💫.
You never know, we might even be able to share tips to boost your productivity 💪.
Looking forward to hearing from you,
T 😺 (Dropbox Community Manager)
PS. We have dedicated spaces here on the Community. Take a peek and see if you’d like to jump into any of them 🙌.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!