Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

romanxtk's avatar
romanxtk
Helpful | Level 6
2 years ago
Solved

Replay Add-On for Family account?

Is it possible to get the paid Replay add-on for a Dropbox Family-account?
Dropbox Family
Dropbox Replay
FAQ
Plans
  • Jay's avatar
    Jay
    2 years ago

    Hi romanxtk, thanks for messaging the Community!

     

    Currently, this isn't available for Dropbox Family plans, only for Plus, Professional, One, Standard, Advanced, and Enterprise plans.

     

    If you have any further queries, feel free to message back. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi romanxtk, thanks for messaging the Community!

 

Currently, this isn't available for Dropbox Family plans, only for Plus, Professional, One, Standard, Advanced, and Enterprise plans.

 

If you have any further queries, feel free to message back. 

romanxtk's avatar
romanxtk
Helpful | Level 6
2 years ago

Thanks Jay, yet that's another obstruction to get the Replay Add-On. Despite the fact that there is not a single plan with it included, you have to buy a plan (obviously not a family plan) and then get the add-on on top. I'm afraid this is not as user friendly as expected. Would be great if your sales-team will overthink this matter. Looking forward to using Replay under proper conditions.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!