You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Beanie11's avatar
Beanie11
New member | Level 2
4 years ago

Shared link gives error "link doesn't exist"

Hi 

please could someone help . 
I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 

Its really important to me 😞 

could someone tell me how to sort this please 

 

thank you 


  • Beanie11 wrote:

    I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 


    The owner of the file has either removed the link or deleted the file. You'll need to contact the person that gave you the link and ask for a new one.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Beanie11 wrote:

    I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 


    The owner of the file has either removed the link or deleted the file. You'll need to contact the person that gave you the link and ask for a new one.

    • Tooley S.'s avatar
      Tooley S.
      New member | Level 2
      Hi, I created a link by selecting a number of photos on my Dropbox, and shared this link with my team. However, when both my team and I try and open the link, it doesn’t work.
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        How did you do this Tooley S. ?

         

        As Dropbox doesnt have a way of selecting images and then sharing the selection my guess is its a third party system you have used. Dropbox does not have any sort of 'album' set up. 

         

         

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!