We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
texasprop
7 months agoExplorer | Level 3
Should I have a personal or Business account?
I own my business and use Dropbox Business. It's great and more secure than personal, which I have loads of data on. Is there any reason I should have both? I can't think of any. Seems like I should ...
Jay
7 months agoDropbox Staff
Hi texasprop, thanks for contacting us!
There are four main differences between personal and Business plans:
- Dropbox Business plans have more security features to protect content.
- Business plans offer more quota than personal plans.
- All content in a Business plan is owned by the team admin, and they can delete users entirely. Personal plans and content are owned by the user.
- The price of a personal plan is much cheaper compared to the Business plan which requires 3 licenses at a minimum.
You can see a list of the features offered between the plans on this page.
If you have any further queries, feel free to message back.
- texasprop7 months agoExplorer | Level 3
Thank you Jay. How would I go about migrating my personal account to my business account?
- Nancy7 months agoDropbox Staff
texasprop, just to clarify, you currently have two separate Dropbox accounts and you’d like to merge them into one, correct?
If one of them is a Business account and you currently have the desktop app installed, you can try pairing them and moving the files of your personal Dropbox account over to your local Business Dropbox folder.
Let me know if that helps.
- texasprop7 months agoExplorer | Level 3
They're already linked. Not sure how that helps though since they are separate. Is there not a way for you guys to do it on your end? Also, would I get a refund for the remaining portion of my plan since it doesn't expire until Feb of 2025?
- Jay7 months agoDropbox Staff
We wouldn't be able to assist with migrating files, since that isn't a feature provided by Dropbox. Since both accounts are linked, and if both accounts are signed in on the desktop app, you can move files from the personal Dropbox folder to the Business Dropbox folder.
Regarding any refunds, you can contact the support team to see if this is possible.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!