You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
There has been an unauthorized transaction on my card through Dropbox. Help me contact Dropbox
Someone paid for something on Dropbox using my debit card information. My bank admin told me contact Dropbox and since I don’t have an upgraded plan, I’m not able to. Please help me find a number to contact Dropbox.
- Rich
Super User II
ahm0999 wrote:
Someone paid for something on Dropbox using my debit card information. My bank admin told me contact Dropbox and since I don’t have an upgraded plan, I’m not able to.There is no number to call. You need to open a ticket with Support.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.
- Helen DBX
Dropbox Staff
