Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

DanijelD's avatar
DanijelD
Helpful | Level 6
10 months ago

Browser session for logged-in users seems really short

Our team is on a Dropbox Advanced plan with SSO activated via Microsoft. Internally we share Dropbox-links that are only visible when our team is logged in. But it seems the browser sessions are real...
Account Access
Account Settings
dropbox business
Share
Web
  • Rich's avatar
    Rich
    10 months ago
    DanijelD wrote:

    But it seems the browser sessions are really short for Dropbox.com. ... Basically our users need to login in daily to dropbox.com.

    Are they closing their browser? I can't speak for how it works with SSO enabled, but normally on Dropbox.com, If you close your browser, Dropbox will force a sign in again unless the Remember Me option was checked during sign on. Leave the browser open (even if you close the Dropbox tab) or select the Remember Me option, and Dropbox remembers the session.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
DanijelD wrote:

But it seems the browser sessions are really short for Dropbox.com. ... Basically our users need to login in daily to dropbox.com.

Are they closing their browser? I can't speak for how it works with SSO enabled, but normally on Dropbox.com, If you close your browser, Dropbox will force a sign in again unless the Remember Me option was checked during sign on. Leave the browser open (even if you close the Dropbox tab) or select the Remember Me option, and Dropbox remembers the session.

  • DanijelD's avatar
    DanijelD
    Helpful | Level 6
    10 months ago
    Rich aha, that makes sense! Especially when you login in via SSO, you don’t get the option remember me 🙂 Quite annoying.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!