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Forum Discussion
Can't login
I know my user NAMES and PASSWORDS. I CAN login in on any computer, except the ONE that I need my Dropbox working. I have tried with EDGE, CHROME and FIREFOX (Windows 10). I tried PRIVATE mode on THR...
I know you mention no Antivirus, but I had the same issue over the last week and it was Bitdefender Free that I had installed. I just disabled it and after that, I was able to log in. Then turned antivirus back after.
Rich
Super User II
Super User II
rlubell wrote:
I enter my email and password. I choose sign in. I get the login screen again empty. The app does nothing.
Thoughts?
Something on your computer or network could be blocking Dropbox. Disable any antivirus or firewall you may be running and try again.
Never have used any Anti Virus software at any time. Firewall disabled since day one. I'm lost
Ran Malwarebytes and removed 11 items. Restarted. No change
I know you mention no Antivirus, but I had the same issue over the last week and it was Bitdefender Free that I had installed. I just disabled it and after that, I was able to log in. Then turned antivirus back after.
Fanofmets12, pot on!! It was Bitdefender Free. Now disabled, Dropbox is back. I never knew it was there. Thank you very much!
Cheers,
Bob
- Jay
Dropbox Staff
Hi rlubell, as Rich suggested, some software on your machine is preventing the Dropbox site from loading.
Could you ensure that all the domains on this page are added to your whitelist to see if this helps.
Additionally, do you have any proxy, VPN, or even ISP/router restrictions could be restricting traffic to the domains?
