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Forum Discussion
rlubell
4 years agoHelpful | Level 5
Can't login
I know my user NAMES and PASSWORDS. I CAN login in on any computer, except the ONE that I need my Dropbox working. I have tried with EDGE, CHROME and FIREFOX (Windows 10). I tried PRIVATE mode on THR...
- 4 years ago
I know you mention no Antivirus, but I had the same issue over the last week and it was Bitdefender Free that I had installed. I just disabled it and after that, I was able to log in. Then turned antivirus back after.
rlubell
Helpful | Level 5
Ran Malwarebytes and removed 11 items. Restarted. No change
fanofmets12
4 years agoNew member | Level 2
I know you mention no Antivirus, but I had the same issue over the last week and it was Bitdefender Free that I had installed. I just disabled it and after that, I was able to log in. Then turned antivirus back after.
- rlubell4 years agoHelpful | Level 5
Fanofmets12, pot on!! It was Bitdefender Free. Now disabled, Dropbox is back. I never knew it was there. Thank you very much!
Cheers,
Bob
- rlubell4 years agoHelpful | Level 5
Spot on!!
- rgriffith214 years agoNew member | Level 2
Thanks man, turning off BitDefender worked for me. I've never had this happen with another site. Frustrating that Dropbox just reroutes you to a generic business landing page instead of giving you some indication of why you can't log in.
- Mariegn4 years agoNew member | Level 2
Thank you! Turning off Bitdefender worked for me! As soon as I disabled it, I was able to sign in to Dropbox.
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