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Solved
Desktop app cannot login to Dropbox
After I reinstalled Windows, the desktop version dropbox cannot login, I am sure the password is correct since I can login from Chrome, it keeps saying that login too many attemps and ask me to try a...
Thanks for the update, please wait for 24 hours before attempting to login again on the Dropbox desktop application.
If you're still experiencing this issue after that time, let me know.
Jay
Dropbox Staff
Dropbox StaffHi kikikei, thanks for bringing this to our attention.
It looks like your message was cut off at the end, so I'm not sure if there's any additional info you were going to add.
Have you enabled two step verification on your account?
Have you tried waiting a full 24 hours before attempting to login again?
This will help me to assist further!
Hi Jay,
The two step verification is enabled all the time... however I cannot stop it and reset again...once I changed p/w and login to the web version, while I want to stop the two step verification, it pop up a winodw ask for passward, after i entered....there is no response...
I have been using dropbox over 15 years...never tried this before...
- Jay
Thanks for the update, please wait for 24 hours before attempting to login again on the Dropbox desktop application.
If you're still experiencing this issue after that time, let me know.
Hi Jay,
after waited over 24 hours, the problem is solved.. now is okay for all device and windows to login. Thanks!
- Jay
Glad to hear it's working now, enjoy your week ahead!
Since I downloaded the last Windows version I cannot login either. And I can´t use properly the version on Windows explorer as some files don't appear in the folders!!! please help
