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Forum Discussion
Dropbox Office and Personal Account ; How can I merge two accounts?
Hello all.
I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to m...
Hi Walter. Thank you for the quick reply. The one that was under the Office plan is currently Basic, and the added one is under subscription Plus. And i want to use only the account that has my personal email(Currently under Basic free plan).
Megan
Dropbox Staff
Dropbox StaffHi ehazbiu, oddly enough it sounds like you're using two individual accounts, and not a Business, and an individual one.
Has the admin of the team removed you from the team by any chance? Do you have files in both of these accounts?
What you can do is use a Shared Folder to move everything from one account to the other, or, download and re-upload everything between the two. You can see more about this here.
Hi @Megan, yes i got removed from the team account and i have materials on both of my accounts
- Megan
Hey ehazbiu1, did you have the chance to look through the steps both me, and Rich provided as to how you can go on about merging content between your accounts?
Do you have any questions?
@Megan, not yet because i have another question. Can i open this shared folder on the account which has a subscription (not the preferred email/account) and more free space, than move the files from the other (preferred account) to this folder? Than empty this account and delete it (preferred account) to free the email and replace this email in the not preferred account, without loosing the subscription and accessibility?? Sorry for the game of words.. but i do not have a phone number to call you guys and explain better.
Thank you
