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Forum Discussion

vltnotification's avatar
vltnotification
New member | Level 2
6 months ago

Dropbox Vault notification asking for password, how can I stop it from appearing?

How can i turn off the vault notification?

 

We have a secure folder for a reason, i dont need dropbox having a pop up notification advertising the vault and it needing a password. My kids use this computer too and ask about it and try get in every time it pops up. Very frustrating. Ive turned off all notifications from dropbox and it still happens. 

 

Who thought notifications about a VAULT secure folder was a good idea?

Why is there no way to hide the vault folder all together?

  • Hi vltnotification, thanks for bringing this to our attention.

     

    Currently, there isn't a method to disable the prompt for the Dropbox Vault password.

     

    The only way to hide the Vault would be to delete it entirely.

     

    We appreciate the feedback on this matter and take all comments into consideration when improving the Dropbox site and services.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi vltnotification, thanks for bringing this to our attention.

     

    Currently, there isn't a method to disable the prompt for the Dropbox Vault password.

     

    The only way to hide the Vault would be to delete it entirely.

     

    We appreciate the feedback on this matter and take all comments into consideration when improving the Dropbox site and services.