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aarvizu1's avatar
aarvizu1
New member | Level 2
3 years ago

Email Verification

Hello, I am trying to verify my email but I don't get any email on my spam or trash either. I was trying to talk to to the chat box to ask for help but it says I need to verify my account which that ...
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  • felirat's avatar
    felirat
    2 years ago

    Hi Megan,

    Thx, it worked. Apparently, Firefox has some issues. I tried it from Chrome, and voilá, I got the mail.

    Thx again.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi felirat, I hope you're doing well!
 

Out of curiosity, have you also tried a different browser to request an email verification? If not, can you try that, and also try a private tab on your browser?

 

Keep me posted on the results! 

felirat's avatar
felirat
New member | Level 2
2 years ago

Hi Megan,

Thx, it worked. Apparently, Firefox has some issues. I tried it from Chrome, and voilá, I got the mail.

Thx again.

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